Returns & Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed items. Our 'Try On Guarantee' even allows you to keep your first pair of underwear if you aren't satisfied, no return necessary.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Select Items

  Choose the specific items you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print and Pack

  Download your prepaid shipping label, securely pack your items in the original packaging, and attach the label to the outside.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location and track your refund or exchange status via our automated email updates.